Online Privacy statement

Collection and processing of personal data

We collect and process personal data that have been provided to us by the visitors of our websites. This also applies to IP addresses and other standard information concerning Internet usage, statistics and traffic to and from the websites of Countus.

We require your name, e-mail address or telephone number to contact you. It is useful for us to know your company name and location, so that we can forward your question to the right employee in your area.


Purpose of processing personal data

We process your personal data for the following purposes:

  • providing our online services
  • answering questions
  • measuring the interest in our services and promoting the ease of use of our websites
  • providing information about services and updates
  • making targeted offers and sending advertisements
  • any other purposes as specifically described when collecting the information



We may use your personal data that we receive following your use of Countus websites to send you offers, whether or not personalised, or to contact you by telephone about products or services. If you no longer wish to receive advertisements from us, please indicate this by simply sending an e-mail to


Retention period

We keep your data – which we receive following your use of our websites – no longer than strictly necessary to achieve the goals for which the data have been collected, unless notification to the contrary. Your personal data will in any event be removed one year after our last contact.


No transmission of personal data to third parties

Without your consent, we will not sell or provide your personal data to third parties for marketing or other purposes. Your personal data will only be provided to a third party if we have been instructed to do so on the basis of mandatory legislation.



We take various technical and organisational measures (including encryption and passwords) to protect your personal data against loss or any form of unauthorised access, unauthorised disclosure or other unlawful processing.



Cookies are small files that are stored on the hard drive of your computer, tablet or phone. They ensure that your Internet browser will be recognised by our web server.

A so-called ‘cookie banner’ may appear on our websites, requesting your permission for the use of cookies. You have the choice to accept cookies by acting on the basis of the consent information mentioned on the cookie banner. If you do not give your consent, your devices will not be tracked for marketing related activities. Some cookies are necessary for the proper functioning of the websites. Such ‘functional’ cookies are not blocked by the use of the cookie banner.


Right to access, modification or removal of personal data

You have the right at any time to access, modify or remove your personal data that we have processed. In addition, you have the right to withdraw your consent to data processing or object the processing of your personal data.

You may send the request for access, modification, removal or request for cancellation of your consent to We will respond to your request as soon as possible, but no later than 4 weeks.

Moreover, you also have the possibility to file a complaint with the Dutch Data Protection Authority.



This Online Privacy statement is a brief description of our extended Privacy statement. We may make amendments to this Online Privacy Statement at all times. The amendments will come into force with immediate effect.

You can send your questions about our Online Privacy Statement to This Online Privacy Statement was last updated on 24-05-2018